WE WILL NOT ACCEPT RETURNED GOODS WITHOUT PRIOR APPROVAL IN THE FORM OF AN RMA NUMBER. PACKAGES SENT TO US WITHOUT A VALID RMA NUMBER WILL BE REFUSED!! REQUESTS MUST BE MADE WITHIN 30 DAYS FROM RECEIPT OF GOODS. REFUSED ORDERS AND/OR RETURNS SHALL BE SUBJECT TO A 50% RESTOCKING/HANDLING CHARGE. MERCHANDISE MUST BE RETURNED PRE-PAID AS WE WILL NOT ACCEPT ANY RETURNS SENT COD. SORRY, WE CANNOT REFUND SHIPPING CHARGES FOR ANY RETURN OR EXCHANGES.
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ALL RETURNED MERCHANDISE MUST BE IN ITS ORIGINAL, NEW, UNUSED, UNWORN CONDITION, AND INCLUDE ITS ORIGINAL UNDAMAGED PACKAGING, ATTACHED TAGS, INSTRUCTIONS, ETC. NEVER SHIP AN ITEM IN ITS ORIGINAL MANUFACTURERS PACKAGING - IT WILL ARRIVE DAMAGED. PLEASE USE A POSTAL BOX OR OTHER ADEQUATE PACKAGING TO ENSURE YOUR RETURN IS NOT DAMAGED ON THE WAY BACK TO US. FOLLOWING THESE GUIDELINES WILL PREVENT ANY UNNECESSARY CHARGES. ANY SPECIAL ORDER, ELECTRICAL PARTS, HELMETS, DECALS, MARKS, EMBLEMS, SCREWS, WASHERS, FASTENERS, CHEMICALS, FIBERGLASS AND SPECIAL TOOLS PARTS ARE NOT RETURNABLE. PLEASE BE SURE YOU WANT THEM BEFORE ORDERING!! FAILURE TO MEET ANY OF THE LISTED CRITERIA MAY RESULT IN REFUSAL OF RETURNED ITEM.